Jackie purchased an annual pass for the boys online, printed it and brought it with her to Disneyland. You first have to enter the gates with the piece of paper you printed, they will scan it there. Then, after they have scanned it at the front gate you are required to go back to the ticket booth and redeem your actual pass. After you receive your pass, you then enter the gates again. Now, if you have ever seen the gate to Disneyland, the line can be very long and it takes a long time to get through.
Having to go through once, then back out to the ticket booth and then through the gates again is an hour long adventure. I waited with my children inside Disneyland as Jackie went back and forth, back and forth with her two little brothers. Oh well, at least I got a cute picture.